Benefits
LIVECONTEXT improves data quality:
The 2009 BARC Study on data quality in SAP systems states that 47% of those questioned only have average confidence in the data provided by their SAP system. LIVECONTEXT improves data quality because those who receive the right support in the right place at the right time make fewer errors and generate greater acceptance for the software system.
LIVECONTEXT means understanding software:
Software training, in particular classroom training, are applied selectively and swamp users with information and available functions. LIVECONTEXT only shows explanations which are relevant. This target-orientated provision of information benefits the user. To better understand the software, a continual increase in retrievable knowledge is achieved.
LIVECONTEXT knows more:
If the functions of a software are not understood, it is unclear which data have to be entered in a certain field or there may be uncertainty about the next work step to be taken by the user. LIVECONTEXT provides the user with the correct learning content relating to the concrete work step.
LIVECONTEXT is the real deal:
Conventional help tools serve as separate software simulations in order to convey functions and working methods to the user. LIVECONTEXT accompanies the user directly in the application and supports them directly in the live system, without any break of media. This avoids the constant, annoying searches for the required information and consequently saves time and money.

